Privacy policy

The processing of data is in full compliance with Regulation (EU) 2016/679 (“General Regulation on Data Protection” or “GDPR”), as well as with any other legislation applicable in Romania.

All personal data that you communicate to us will not be communicated to third parties, persons without your prior consent and will be processed in accordance with applicable legislation on the protection of personal data. You have the right to access, to intervene on the data, the right not to be subjected to an individual decision and the right to go to court. At the same time, you have the right to object to the processing of personal data concerning you and to request the deletion of data. To exercise these rights, you can address a written request to the customer support department by e-mail at [email protected] or by phone 0722 655 077 / (+004) 031 620 87 18. You are also recognized the right to go to court. You can request modification, update or deletion of the database at any time.

By creating the account and launching the order, the buyer agrees to the processing of personal data.

What categories of personal data do we process

In general, we collect your personal data directly from you, so you have control over the type of information you provide to us. By way of example, we receive information from you as follows:

When you create an account, send us: e-mail address, name and surname;

When you place an order, you provide us with information such as: desired product, first and last name, delivery address, billing details, payment method, phone number, etc.

We can also offer you the opportunity to register on the site through your Facebook or Google account. If you opt for one of these options, you will be directed to a page managed by Facebook Inc / Google LLC, where they will inform you about the transfer of your data. You can consult the privacy policies of Facebook and Google, respectively, using the following links :

https://www.facebook.com/about...

https://policies.google.com/pr...

We may also collect and further process certain information regarding your behavior while visiting our website or using your smartphone application, in order to personalize your online experience and provide you with offers tailored to your profile. We invite you to find out more details in this regard by consulting the section on the purposes of processing below.

On our website we may store and collect information in cookies and similar technologies, in accordance with the Cookies Policy.

We do not collect or otherwise process sensitive data, included by the General Regulation on data protection in special categories of personal data.

What are the purposes and grounds of processing

We will use your personal data for the following purposes:

1. To provide services for your benefit.

This general purpose may include, as appropriate, the following:

a) Creating and managing the account within the site;

b) Order processing, including taking over, validating, shipping and invoicing;

c) Solving cancellations or problems of any kind related to an order, the goods or services purchased;

d) Returning the products according to the legal provisions;

e) Reimbursement of the value of the products according to the legal provisions;

The processing of your data for these purposes is in most cases necessary for the conclusion and execution of a contract between IDA Shop and you. Also, certain processing subject to these purposes is required by applicable law, including tax and accounting law.

As long as we keep your personal data safe

As a general rule, we will store your personal data as long as you have an account on our site. You may ask us to delete certain information or close your account at any time, and we will respond to such requests, subject to the retention of certain information, including after closing the account, in cases where applicable law or our legitimate interests so require.

How we protect the security of your personal data

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures in accordance with industry standards.

The transmission of your personal data is done using state-of-the-art encryption algorithms and we store them on secure servers, while ensuring data redundancy.

We use the services of the MobilPay payment processor to make payments.